SurfCRM

SurfCRM

Customer Relationship Management

SurfCRM Package

Bronze Plan Silver Plan Gold Plan

Suggested # of users 15-Jan 16-30 31-50

Environment Shared Shared Shared

Free Domain Name Yes Yes Yes

Basic How-to Support* Yes Yes Yes

Managed Back Up Yes Yes Yes

Raid Support Yes Yes Yes

Network Uptime 99.90% 99.90% 99.90%

Disk Space 250Mb 500Mb 750Mb

Bandwidth 5GB/month 10GB/month 15GB/month

Promotion Price 2400/yr 3600/yr 4800/yr

One Time Setup** Fee 2000 2000 2000

Setup Duration:

Within 5 working days upon payment clearance.

*Basic How-To Support (Included with every SurfCRM Hosting Package) - Basic How-To Functionality for a single point person within organization. Covers end-user application support. Available channels include e-mail and other online means.

**Setup – Includes 4 hrs of user training and 4 hrs of basic system setup. (Training is conducted on-site or off-site in Klang Valley Only. (Transportation and accommodation charges apply to outside Klang Valley)

Optional services (Upon request):

Advanced Support – Involves troubleshooting of system based on RM150/hr or RM800/man day charge.

Extra Training – Training on SurfCRM products based on RM150/hr or RM800/man day charge. (Training is conducted on-site or off-site in Klang Valley only. Transportation and accommodation charges apply to outside Klang Valley)

Basic Customization – Adding/removing/renaming fields.(Request for Quote)